Despite the fact that today there is no global classification of hotels, in each country there are criteria for determining the level of service of hotel enterprises, on which prudent travelers rely when choosing a hotel.
Tourists have become more legible and pay attention not only to the location of the hotel and its price category, but also to the service, additional customer service programs (bonuses and discounts), reviews.
The real quality of service can be judged by the “stardom” of the hotel. In many countries that are actively developing tourism business, a model for classifying hotels by stars has taken root. Continue reading